Shipping & Returns

Shipping Policy

Orders shipped in 3-5 business days.

Return & Exchange Policy

All sales are final. No refunds and no returns with the exception of damaged goods.


Claims for damages must be received within 3 days of receipt of purchased goods.

Deposits for special orders are non-refundable.

Send your item(s) with any and all tags attached, and original packing materials to us by an insured courier (UPS or Registered Mail) and retain the tracking number for your records. We are not responsible for items lost or damaged while shipping. 

Send your package to:


Joy Hand Painted Silk

980 Park Street

Ashland, OR 97520

Love Joy Hand Painted Silk?

Sign up to get our newsletter

©2019 by Joy Hand Painted Silk / 541-482-9665